Support Policy Page

Welcome to sharobd!
We’re committed to providing you with the best possible shopping experience. This Support Policy explains how our customer support team assists you before, during, and after your purchase from sharobd.com.


Customer Support Hours

Our support team is available to help you during the following hours:
? Sunday – Thursday: 10:00 AM – 8:00 PM
? Friday: Closed (Weekend)
? You can still leave us a message anytime, and we’ll get back to you as soon as possible on the next business day.


 How to Reach Us

You can contact our support team through the following channels:

  • Phone: [Insert your customer care number]
  • Facebook / Messenger: [Insert your official page link]

  • Website Contact Form: [Insert “Contact Us” page link]

Our representatives aim to respond to all inquiries within 24–48 business hours.


Order Support

If you need help with an order, please provide your Order ID, name, and contact number when reaching out.
Our team can assist you with:

  • Order confirmation and tracking

  • Payment or checkout issues

  • Product availability inquiries

  • Delivery status updates


 Product-Related Support

We ensure all products are inspected before dispatch. However, if you experience any issues, please contact us within 48 hours of delivery.
Support covers:

  • Damaged, defective, or missing items

  • Incorrect product delivery

  • Product usage or setup guidance (if applicable)


 Return & Refund Assistance

If you’re not satisfied with your purchase, please review our Return & Refund Policy.
Our support team will guide you through the process of:

  • Submitting a return request

  • Packaging and returning the product

  • Tracking your refund status


Technical Support

If you face any technical problems on sharobd.com such as payment failure, login issues, or account errors, please contact us immediately.
We will investigate and resolve your issue promptly.


Response Time

We do our best to respond quickly to all customer requests.

  • Email inquiries: Within 24–48 hours

  • Phone or Messenger queries: Usually within the same business day

For complex issues, we may need extra time to investigate, but we’ll keep you updated every step of the way.


 Feedback & Suggestions

Your feedback helps us improve!
If you have any ideas or suggestions for improving our products or services, please share them at.
We value your opinions and continuously work to serve you better.


 Policy Updates

Savoraa reserves the right to modify or update this Support Policy at any time without prior notice.
Any changes will be reflected on this page.