We value your satisfaction and strive to ensure every purchase meets your expectations. This Return & Refund Policy explains how we handle returns, exchanges, and refunds for orders placed through sharobd.com.
We accept returns or exchanges under the following conditions:
The product is damaged, defective, or incorrect at the time of delivery.
You notify us within 48 hours of receiving the product.
The product is unused, unwashed, and in its original packaging with all tags and accessories intact.
If any of these conditions are not met, the return may be rejected.
Certain products cannot be returned or refunded for hygiene and safety reasons. These include (but are not limited to):
Undergarments, swimwear, or intimate items
Beauty and personal care products
Customized or personalized items
Clearance or sale items marked as âNon-Returnableâ
Please check product descriptions carefully before placing your order.
To initiate a return, please follow these steps:
Contact our Customer Support team within 48 hours of receiving your order.
Provide your Order ID, product details, and reason for return.
Our team will review your request and provide a Return Authorization if eligible.
You will then need to send the product back to our return address.
â ī¸ Note: Return shipping costs are the customerâs responsibility unless the item is damaged or sent incorrectly by us.
Once we receive and inspect your returned product, we will notify you of the refund status.
If approved, your refund will be processed within 5â10 business days through your original payment method or store credit.
Refunds will not be issued for:
Items returned without authorization
Products damaged due to customer mishandling
Delayed delivery caused by courier issues beyond our control
If you wish to exchange an item for a different size, color, or product, please mention it in your return request.
Exchanges are subject to stock availability. If the desired item is unavailable, a refund or store credit may be provided instead.
You can cancel an order before it is shipped by contacting our support team.
Once the order has been dispatched, it cannot be canceled. You may still be eligible for a return after delivery following our standard process.
If you receive a damaged or wrong product, please take clear photos or videos of the item and packaging and send them to
We will arrange a replacement or refund as quickly as possible.
